Frequently Asked Questions

For Homeowners and Property Owners

What is National Contractor Service?

National Contractor Service is a contractor connection platform. We help connect homeowners, property owners, businesses, and real estate professionals with contractors who have submitted license and insurance documentation, organized by trade and service area.

Is there a fee to submit a project request?
No. Submitting a project request is free. There is no charge, no credit card required, and no obligation.
How quickly will I hear from a contractor?
Response times vary depending on trade, location, and contractor availability. Our team reviews each request before routing it. We do not promise instant responses, but we work to connect you as quickly as possible.
Will my information be shared with multiple contractors?
No. We do not blast your information to multiple companies. Your details are shared only with a matched contractor after the request has been reviewed.
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What if there is no contractor available in my area?
If we do not have a contractor available for your trade and location, we will let you know. As we continue to build our network, coverage is expanding.
Do you guarantee the work performed by contractors?
No. National Contractor Service is a connection platform. All work agreements, pricing, scheduling, and project outcomes are handled directly between you and the contractor. We help facilitate the introduction.
What types of projects can I submit?
You can submit requests for general projects, repairs, maintenance, insurance claims, storm damage, and emergency issues across all supported trades.

FAQ

For Contractors

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How do I join the network?
Visit our For Contractors page and complete the application. You will need your business information, trade and service area details, licensing, and insurance documentation.
Is there a cost to join?
Yes. National Contractor Service operates on a monthly membership model. Membership helps maintain the structure and quality of the network.
How many contractors are accepted per area?
We limit contractor participation by trade and service area. This is designed to reduce competition and improve the quality of connections for both contractors and customers.
Can I serve multiple trades or counties?
Yes. You can apply for multiple trades and service areas depending on availability.
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What happens if my area is full?
You will be placed on a free waitlist. When a spot opens in your trade and service area, you will be notified and can complete enrollment at that time.
How are leads sent to me?
Project requests are not automatically sent. An admin reviews each request and routes it based on trade, service area, and fit. You will receive project details and can choose to accept or pass.
Can I be removed from the network?
Contractors that fail to communicate, repeatedly decline requests without explanation, or demonstrate unprofessional behavior may be removed from the network. Our goal is to maintain a roster of contractors that people can rely on.