National Contractor Service (NCS)
Privacy Policy

Effective Date: July 30, 2026

National Contractor Service (“NCS”) respects the privacy of its members, applicants, visitors, and business partners. This Privacy Policy explains how information is collected, used, shared, stored, and protected when you interact with the NCS website, member portal, events, communications, or services. NCS is operated by TDR Consulting Group LLC, a New Jersey limited liability company, owned by TDR Holding Group LLC.

1. Information We Collect

We may collect information you voluntarily provide, including your name, business name, address, email address, telephone number, trade classifications, service areas, licenses, insurance information, certifications, payment details, and account credentials. We may also collect communications, customer support requests, membership applications, event registrations, and profile content you choose to publish.

2. Information Collected Automatically

When you visit our website we may automatically collect device information, browser type, IP address, pages visited, referring websites, session duration, and general usage information through cookies and analytics technologies. This information helps us improve performance, security, and the overall member experience.

3. How We Use Your Information

Information may be used to review membership applications, administer memberships, process recurring payments, communicate with members, provide requested services, improve the platform, deliver educational resources, facilitate networking opportunities, prevent fraud, enforce our Membership Agreement, respond to customer service inquiries, and comply with legal obligations.

4. Member Directory Information

If your membership includes a public or member-only directory listing, certain business information such as your company name, logo, trade, service area, website, telephone number, and profile description may be displayed as part of your membership benefits. Sensitive payment information and private account information are never intentionally published as part of your directory profile.

5. Payment Processing

Recurring membership payments may be processed by trusted third-party payment processors such as Stripe or other payment service providers. NCS does not intentionally store complete payment card numbers on its own systems. Payment information is handled in accordance with the payment processor’s security standards and applicable law.

6. Sharing Information

We do not sell personal information. We may share information with service providers that help operate our website, payment systems, email communications, analytics platforms, cloud hosting, customer support tools, or professional advisors. Information may also be disclosed when required by law, court order, subpoena, or to protect the rights, property, safety, or legal interests of NCS or others.

7. Data Retention

We retain information for as long as reasonably necessary to administer memberships, maintain business records, resolve disputes, comply with tax and legal requirements, enforce our agreements, and operate our business. Information may be retained after membership ends where legally permitted or required.

8. Data Security

NCS uses commercially reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, disclosure, alteration, or destruction. No internet transmission or electronic storage method is completely secure; therefore, absolute security cannot be guaranteed.

9. Your Choices

Members may update account information through their member profile or by contacting NCS. Subject to applicable law, you may request correction of inaccurate information or request deletion of certain personal information. Some information must be retained to satisfy legal, accounting, security, or contractual obligations.

10. Cookies & Analytics

Our website uses cookies and similar technologies to remember preferences, maintain secure sessions, measure website performance, understand visitor behavior, and improve the user experience. Additional details are provided in the NCS Cookie Policy.

11. Third-Party Links

The NCS website may contain links to third-party websites, government agencies, vendors, or partner organizations. We are not responsible for the privacy practices or content of third-party websites.

12. Children’s Privacy

NCS services are intended for business professionals and are not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

13. Policy Updates

We may revise this Privacy Policy periodically. Updated versions will be posted on the NCS website with a revised effective date. Continued use of the platform following publication of revisions constitutes acceptance of the updated policy.

14. Contact

Questions regarding this Privacy Policy may be directed to National Contractor Service, operated by TDR Consulting Group LLC, through the contact information provided on the NCS website.